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Claims

An insurance policy is a promise to pay for losses that occur to a policyholder’s insured assets. Our primary commitment to our policyholder’s is to see that adequate funds are available to fulfill these promises. We do this through:

fair, reasonable pricing
fair and timely service
conservative investment philosphy
sound reinsurance management

N.C. Grange Mutual uses sound pricing procedures to ensure that you get the service you deserve in the event of a loss. Our investment portfolio is managed to provide continual growth in surplus and provide current investment income from which we can pay claims. In the event of a catastrophic loss, such as a hurricane, we are reinsured through GeneralCologne Re, an A+ rated company, to further strengthen our ability to pay claims caused by such an event.

Click on one of the Claims Menu links to learn more about the claims process and what to do in the event of a loss.

To file a claim, please see your local agent or call us at 1-800-394-1236.

For after hours claims (after 4:30 pm on weekdays, after 1:00 pm on Fridays, or on weekends) dial 1-800-394-1236 extension 3311.